Susan is a health services researcher with more than 20 years’ international experience (UK and Australia) in health workforce reform, service delivery and organisation with particular expertise in allied and community health, regional and rural health issues, new models of care and capacity building.
Recent projects include large scale mapping of 27 allied health professions for the Victorian Department of Health and Human Services (3-year project); use of telehealth to keep older people independent at home; primary health care integration of allied health and general practitioners; and use of social media to engage with health service users. Susan led the evaluation of the initial Rural Allied Health Generalist training program in Queensland and has written on this topic. Susan’s outputs include policy changes, service delivery models and over 80 peer reviewed journal publications, reports, two books and several book chapters.
Susan trained as a podiatrist with experience in community health care as a clinician and manager (publicly funded); private practice (as employee and business owner); in Aboriginal and Islander Health Services and as a volunteer in Northern India. Some of her more relevant publications include:
Moran, A. M., Nancarrow S.A., et al. 2014. Supervision, support, and mentoring interventions for health practitioners in rural and remote contexts: an integrative review and thematic synthesis of the literature to identify mechanisms for successful outcomes. Human Resources for Health, 12, 10.
Nancarrow, S. A. 2015. Six Principles to Enhance Health Workforce Flexibility. Human Resources for Health, 13, 9.
Nancarrow, S. A., Roots, A., Grace, S., Moran, A. M. & Vanniekerk-Lyons, K. 2013. Implementing Large-Scale Workforce Change: Learning From 55 Pilot Sites of Allied Health Workforce Redesign in Queensland, Australia. Human Resources for Health, 11, 66.
Nancarrow, S. A., Young, G., O’Callaghan, K., Jenkins, M., Philip, K. & Barlow, K. 2017. Shape of Allied Health: An Environmental Scan Of 27 Allied Health Professions in Victoria. Australian Health Review, 41, 327-335